The Club Attendant is responsible for delivering exceptional guest service to all guests of the club level. The Club Attendant ensures efficient day to day operations of the club lounge, cleanliness and safety the lounge at all times, food and beverage set up and delivery to standard to ensure an above average guest experience. The successful Club Attendant will be friendly, professional, well groomed, have basic bartending skills and have exemplary attendance.
Responsibilities of Gold Key|PHR hourly Associates:
Associate Responsibilities specific for this role and Department:
Type | Qualification |
Education | High School Graduate |
Experience | A minimum of two years customer service experience as a concierge or in a related field working with a full service hotel |
Skill | Ability to speak English fluently; ability to write clearly and legibly. |
Skill | Excellent communication skill both in person and over the phone. |
Skill | Proficiency with computers and software programs, such as, Microsoft Word and Excel. Ability to "surf" the net to assist with directions and "what's happening around town". |
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