A Lead Doorman is in charge of the Bell staff, Doorperson and all activities regarding bell services. This includes, but is not limed to, carrying and storing luggage, delivering messages, running errands and providing general facility and area information to guests. The position is responsible for the supervising the Porte Cochere, Bell Stand and the Front Door Operations while assisting other department manager(s) with short term planning and day-to-day operations. The Lead Doorperson trains all of the bell hops on staff. Maintains all standards and is responisible for the departement to adhere to all policies and procedures. He/she works with Owners/Guests to solve all transportation issues.
Level One
Responsibilities of Gold Key|PHR hourly Associates:
Type | Qualification |
Experience | Minimum of 6 months doorperson experience at a major hotel preferred. |
Education | High School Diploma or equivilent preferred. |
Skill | Comfortable in frequent guest face to face interactions. |
Skill | Ability to remember names and faces of frequent guests. |
Skill | Ability to safely operate a manual or automatic vehicle for guests while exceeding guest expectations |
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